Product Packaging

  • DISCREET PACKAGING We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. We don’t put any indication of a product name in the package on the packaging box. This ensures complete privacy of your order and safeguards the quality and packaging of your order. An invoice needs to be sent along with the package due to various states/courier regulations. Generic name of the product(s) will be mentioned on the invoice.

Pan-India Delivery

  • We will dispatch orders within 48 working hours and takes minimum of 7-10 days (depending on the location)as the products are sent through Surface courier/ India Post. A buyer should inform by email at (crackon.in@gmail.com) if the product is not delivered,but delivery time may differ due to the Government/Courier’s Zonal limits.For orders which are placed using Debit Card / Credit Card / Net Banking Payment Option and are under Verification, the service delivery shall be applicable post the payment has been verified.

What is not covered in the Delivery Service assurance

  • Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing a contact number for delivery. (The courier may or may not contact you before coming – that is something we have no control over)
  • Delivery to certain areas eg. North-Eastern states, J&K, Remote areas in Hills, etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons, etc.
  • In the case of cities dealing with law and order situations, the delivery of courier might get temporarily affected.

Please note: Currently, we do NOT deliver outside the territory of the Republic of India.

Tracking

We shall be updating the tracking URL of the courier after we dispatch your order from our side so that you can track the delivery yourself also. To track your order you have to login to your account. If you placed your order as a guest user then you may ask your tracking id through email or on whatsapp

Shipping Partners

We have a tie-up with leading courier service providers in India

  • Bluedart
  • DTDC
  • Speed Post
  • India Post
  • FedEx
  • Delhivery
  • Xpressbees
  • Gati
  • Trackon
  • TPC
  • Tirupati
  • Skyking
  • OnDot