How do I check the status of my order?
You can check the status of your order by clicking Track on the My Orders page. Visit My Orders. Again, once we dispatch your shipment you will be notified via WhatsApp. For hyperlocal Deliveries you will get a tracking link showing the delivery person location & contact. In case of any unusual event which delays your order, you will receive an update from us.

How do I know if my order was successfully placed?
The order confirmation page you will be directed to after placing your order.E-mail confirmation sent to your registered e-mail id.We will send you another confirmation once we ship your order.

I have not received an order confirmation.
If you can see your order has been placed on the My Orders page don’t worry, you will receive a confirmation e-mail and SMS soon. Please check your spam folder as well.

I tried to make a transaction, but it failed. What do I do?
If the amount has been deducted from your bank or card, don’t worry; it will be refunded to the same account within 7-10 business days. Meanwhile, please wait a while and try again, preferably using a different payment method.

I want to change my delivery address or phone number.
If your order has been shipped we will not be able to make any changes in the delivery address.

Where can I find my Order Details?
All your order related information can be viewed in ‘My Orders’ section.

Can I cancel my Order?
Yes. You can cancel your item(s) until we start shipping your order. Your order will be in Order confirmed status while it is eligible for cancellation.

Can I cancel my Cancellation Request ?
Once an order is cancelled, we cannot undo this. You will need to place the new order yourself.

Can I return my product?
Please refer our Return Policy.